We use PayPal Express and Stripe (accepts most debit and credit cards) to process orders.
UK orders will be dispatched 1-3 working days of payment being received, although this might be slower at busy periods.
Orders will be sent second class unless request is made for faster postage, which may incur additional cost. Please contact us if you need your item sooner.
Postage prices are calculated automatically at the checkout.
Please contact us directly on firstname.lastname@example.org to arrange international or fast postage options.
We can only accept returns if the item is faulty or damaged on receipt.
In such circumstances, please contact us with the reason and then return the item to us within 7 days of receiving it, remembering to get proof of postage. We will endeavour to replace the item within 7 days of receipt, and will refund your postage costs.
If you would like a refund, again this is only possible for faulty or damaged goods. Please follow the process for returns and we will aim to refund the cost of the item plus your return postage costs within 7 days of receiving the returned item.
If you need to contact us regarding your order or with any questions, please email email@example.com in the first instance.
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